LG Neon TE365

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232 thoughts on “LG Neon TE365”

  1. Mine keeps turning off while i’m in the middle of using it. It happened 4 times in a row yesterday. As soon as i turned it back on it would turn off again. I was vey frustrated. My brother got the same phone and his does the same. I am going in to Fido today to see if they are going to do anything about it.

  2. Today I dropped my phone. No damage to the screen, though on the mirror by the camera has a hole. It was on, but after the drop the screen stopped working but the keys were still lighted up. It vibrated, but the screen wasn’t working and I couldn’t read the text my friend told me she sent. I tried caplin my phone using the house phone and it came through even though there was no ringtone.
    Many ppl said theyres a thing that indicates your phone was dropped in water, and that itd be orange. I looked at it, and mine IS orange even tho it’s never been close to water. I’m beyond the date to switch to another phone free. This is my 3rd of neon the first two kept turning off(). What should I do?

  3. I have noticed that 95% of the complaints on here are covered in the user manual that is available at fido.ca. If you can’t be bothered to spend 15 minutes going over the manual for something you spend a decent amount of cash on you deserve the frustration.

  4. My hubby and I have had this phone since June, and I’m already on a replacement handset. The plan I have through ATT comes with the “Social Net” which allows you to access facebook, twitter, email, im, etc. from your phone. But the old handset would randomly go to the facebook app and stay there for hours. Naturally, the phone would lock up, and it was very hard to get out of it without turning off my phone. Needless to say, the battery life is now terrible.

    Other major problems:

    – our chargers emit a high-pitched whine when plugged in (like your ears are ringing, but they’re not)

    – the radio signal from the phone is ridiculous – we can’t put it anywhere near stereo equipment/speakers, the car radio or our computer without getting loads of feedback

    – Like other people, I’ve experienced slow connection, especially when checking voicemail. I usually have to play the first message over, because I won’t hear the first 10 – 15 seconds of the message.

    The other problems I’ve had are just annoying, but I wouldn’t call them major issues. Overall, the phone works fine, and I really like some of the features, especially the text messaging capabilities.

  6. To Neon old pro, what are you talking about??? How are the problems that EVERYONE experiencing explained in the manual???? I checked it out and all it covers is how to use the phone (in case ure stupid and cant figure it out) but discusses nothing about the problems.

  7. i bought this phone on september 3rd, for school. and 3 weeks later, my screen broke, all these lines showed up on it. i called rogers, took my phone in, said repair would take up to 3weeks. so i waited, no one called, i called them back, they said that it’s not in yet, but theyd call when it was. so i waited again, for TWO MORE WEEKS. it STILL wasn’t in! then a week later, one of the guys from rogers called me and said that they couldnt fix it, in order for them to fix my screen i needed to pay them 98$$. I WAITED, THAT LONG, TO FIND OUT THAT MY PHONE WAS NOT FIXED. i totally flipped out on these guys. i just got my phone back last week, my screen is FINALLY fixed, but now somethings wrong with my keyboard :@ this is seriously the worst phone i’ve ever bought

  9. um…how do put music on mp3 player thats inside lg neon rogers cellphone??i have been searching but it doent say

  11. I figured out how to get custom ringtones on my LG Neon from Fido. I think the software/hardware versions affect if it works or not. I use the normal Neon, black with some orange.
    1. Go to mp3 player and play the default song “Beautiful Sky”
    2. Options> Search> The song you want to use. DO NOT PLAY IT
    3. Options> Set as> Ring tone/Message tone.

    I’m not sure if it will work with Rogers or AT&T but it definitely works on Fido, Rev 1.2, TE365FAT_00_V10B. To check your version, go to Settings> Phone information

    Also, I really don’t experience any of the problems you guys mention. Maybe you have too much stuff on your phone memory or something. Delete your text messages. 🙂

    Good luck and much love;
    -TheMadHatter

  12. Hey TheMadHatter…

    your workaround worked for me too (Fido, different software version though)

    it is extremely finicky.. I got it to work just once, and it wasnt the song I initially wanted haha

    i cant seem to be able to exploit the bug again.. and unfortunately this method would never work while trying to set custom ringtones for your contacts

    everyone should try it out tho

  13. @Keenan

    Glad to have been of help.
    It seems to work on mine whenever I need it to, but maybe you could try reconverting your MP3s to MP3s again. I remember that I had that problem when I was trying to use the MP3-player when I first got my Neon. You can try WAV files too, except they use a lot of memory.

    -TheMadHatter

  14. I just bought the phone and am trying to make Mp3 song as my ringing tone but i cant. Well please can someone help me with this.. Thank you yes much..

  16. My question has been really bugging me. Is there anyway to set my Mp3 as a ringtone (I have At&t so I hope it’s possible)

  17. @Lyndsay

    Have you tried the method I posted above? You could try it on AT&T because ‘Beautiful Sky’ is LG’s default song, not Fido’s. You should have it, and I think the AT&T interface is similar to that of Fido’s. Give it a try and post results.

  19. I like the phone beside the intense lag, but for some reason whenever I try to call someone- I cannot hear them for a while then sound suddenly turns on in time to hear the angry person on the other end yelling my name. This has happened since I got it, in the beginning, I would only miss like one dail tone, but it keeps getting worse and now people are answering before I can hear them. It was a free upgrade but if I need a new phone, the price will be ridiculous. I think warranty expired so I cannot get it fixed. Any ideas?

  20. does anyone know how to change the numbers on your speed dial cause… i put someone on twice without noticing 😛

  21. can anyone give me an unlock code, my friend gave me this phone but its for rogers and my SIM is for FIDO so i have been looking for 3 hours trying to find a code that will work , can someone help me out?

  23. TheMadHatter’s steps don’t work for the LG Neon Blue. At least, not for mine. Though I haven’t yet tried with a file under 300mb.

  24. okay well, the LG Neon is very expensive and it only has the key pad which is touch screen. I think that that the whole phone should be touch. Why only the key pad? seriously! When you send ringtones to your LG Neon as an attachment, it won’t let you open the file at all, so you can’t get your ringtone! Isn’t that mess up! It doesn’t even come with a cord to connect with your computer. You have to buy it separately. You can’t even get a texting signature which all phones usually have. I think this phone needs to be improved more and be more sufficient.

  25. I am having such a shit time with this phone. 80% of the time when I am calling someone I cant hear anything until they have said hello several times and I have to apologize profusely for my phone. I can’t call work from my phone for this reason, so it has become more of an expensive phone book.
    It is very slow but as everyone else has said, the battery lasts for a long time.
    I don’t even press the two buttons to unlock it, I just slide it open.
    Very disappointing phone.

  26. I’ve had my phone with fido since april or so…

    didnt come with any cables except charger which sucked, but i’ve been working around it with bluetooth and microsd with no problems…

    i dont know what y’all do with your phones but… i was working outside when i got my phone, its been wet, dirty, dusty, muddy, thrown, dropped and this morning one of my dogs got to it while it was charging and ripped the little charge hole cover off…
    the cover off is the first visible damage the phone has taken, with the exception of some scuff marks on the camera mirror.

    Even with the abuse its taken its never died on me or anything, and now thanks to mad hatter i can have mp3’s for rings tones!

    i am thinking of getting a xenon and giving this to my boyfriend…

    all in all a good phone from my experience.. much tougher than my sony ericson, which had all of the problems mentioned above by the way…

  27. Got the mp3 file to work, after using a different method. It’s a great phone so far for me! I was shoved and dropped it, and it still worked perfectly without even the slightest scratch. (:

  28. Bought the LG neon…. not only does it shut itself down frequently, has a super slow start-up, saves all my pictures at a 180 degree angle, it refuses to play mp3 ringtones, the speakerphone is pathetic and among other problems this phone fried my sim card after I’d had it 3 weeks. Would love to take it back right now

  30. Ok all, I have found an answer to using custom ringtones on this LG Neon phone. I happen to be reading through all these posts and I finally found it. 😉

  31. ok lets get some stuff straight, 1) you cant make it fully touch screen. its only touch for the dialer so that means 2/3rds of the screen isnt a touch intuitive. 2) it is common knowledge that you can put mp3s on a micro sd card and play them. EVERYONE KNOWS THAT. 3) a bonus is it supports mp4 play back. so you could put like 4gb of video in mp4 format on you micro sd card and play it on your phone. battery would drain in an hour 1/2 or so but just sayin. but with the screen its got it could be a very nice video player very nice. give it a break you pay for what you get it is cheap and for the features its got its a relatively good phone so shut it. it doesnt claim to be an iphone or blackberry so cram it. it is a good phone for what its used for. i give it a 9 out of 10. a 9 because its sometimes lag and rather small battery but you can buy a replacment thats better. and the obviuos fact that they dont provide “their” special earbuds. so yay its an alright phone.

  32. yo i got the phone and i think its great
    one question i cant get games on it i got the MICROSD card but when i put the games on there they install great bu when i go to play them it says this “the MIDlet could not be initiated:

    Java.lang.NoClassDefFoundError

    and it says it with every game i have tried any help?

  33. I’m with FIDO.
    I stress you cannot use your own mp3’s as ring tones. This is done so that you can spend $$$$ downloading them from Fido.

    Cheers

  35. does anyone know how to view full web pages on this thing? i just want to get my facebook without it telling me i am out of memory and kicking me out of the full site

  36. i have so many questions about the lg neon.
    to start i wanted to know if i can use the touch pad to text? like it gets kind of annoying having to pull out the key board all the time but if i have to then i will.
    Another important question i have ringtones set for my text messages and i get the ringtones from myxertones.com its not a bad site i have never had problems with it,but for some reason it doesnt play the full part of the song that i picked out,i mean it really buggs me it has to be like 5 seconds of it not even.if you can answer any of my questions please email me at kcspoiledrotten@aol.com
    thank you so much!

  37. i have this phone, its really easy to upload songs onto this actually. you just take take out your memory card and buy one of those r4 plug ins. plug your sim into it and plug it into your computer. a file will then pop out, and just drag your songs in 🙂
    ;; ;
    im having a huge problem with the sim thing. if you have this phone NEVER click on teh security thing . now everytime i take out my sim it locks it and i have to type in the security code EVERY single time T____T fml . LOL .

  38. uMM…
    can somebody tell me how transfer music from my computer to my lg neon without using a usb cable.. this sucks .. PLEASE RESOND SOON!!!!!!!!!!

  39. I am having the same problem as JB with the calling and people having to say hello many times without even a ring in my ear.

    This phone sucks…don’t get it

  40. Forget the $50 cable or swapping micro SD memory cards. Bluetooth is the way to go. You can get a “dongle” from places like dealextreme for under 3 bucks delivered (really!) It looks like a super tiny thumbdrive. Plug it in and follow the manual on Fido.

  41. So i got this in august. I HATE IT WITH A BURING PASSION. it always calls people randomly, sends messages when im not trying to the speaker goes out all the time and all there os is a stupid keyboard. im so done with this phone. when i get 40 more dollars goodbye peice of crap and hello pantech impact. 🙂

  42. I have an LG Neon from Fido. Its awesome 😀 Mine came with free earphones (Who ever doesn’t have earphones, you should ask someone, it SHOULD come with it. Sadly there is no usb cord. But all you have to do is buy a micro sd card with an adapter and you done 😀

  43. Dear Sir/Madam,

    How are you? please let me get the country code for open and use pakistan mobile network sim cards. My LG Mobile Code is

    TE 365 F

    Please give me the open country code for 8 digit code.

    I shall be waiting your response.

    Thanks and regards,

    Abid Shakeel

  46. how do you get videos, plus my friend has a blackberry and has piles of media an when he sends it to me even through blue tooth it says its too large or its just a black screen with the title listed

  47. I absolutely hate this phone . it turns off randomly and when i type a message it srews up all the time . its the most annoying phone . and its really ugly . my touch screen never works . and its brand new.

  48. I have the same issue with the talking and you not hearing the person on the other side. I just got this phone recently, I think it’s an alright phone. I just wish it was able to use custom ringtones without going through some trouble. It is a bit frustrating when it lags, and the start-up takes a while. Also, multimedia messages seem to take forever to be retrieved and my phone only came with a charger.

  50. I have this phone and it is extremely frustrating. Who only lets you store 500 messages? Pisses me off. It also randomly turns off and lags like crazy. But for the people saying they didn’t get a manual, it has an online one, read all the papers you got. And don’t bother spending your money to get it fixed, I tried that, they charged me $50 and did nothing.

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